Launch your career in information technology with this comprehensive self-paced course covering the essential skills required for IT support roles. Designed for beginners and aspiring professionals, the course provides in-depth training in hardware, software, networking, security, and troubleshooting—all mapped directly to the CompTIA A+ (220-1101 & 220-1102) certification objectives.

You'll learn how to:

• Assemble, configure, and upgrade PCs and mobile devices with components such as motherboards, RAM, GPUs, and storage.
• Install and troubleshoot operating systems including Windows, macOS, and Linux.
• Diagnose and resolve hardware, software, and networking issues using industry-standard tools.
• Configure wired and wireless networks (TCP/IP, DNS, VPNs, SOHO routers).
• Apply cybersecurity best practices to secure devices and networks against malware, unauthorized access, and data breaches.
• Support mobile devices (Android/iOS) including touchscreen calibration, battery troubleshooting, and connectivity issues.
• Demonstrate IT professionalism through effective communication, documentation, and use of ticketing systems.

This course integrates interactive simulations, hands-on labs, and performance-based assessments to mirror real-world IT environments and CompTIA exam tasks.

By the end of this course, you'll be able to:

• Confidently diagnose and troubleshoot PC and mobile device issues.
• Implement cybersecurity measures such as malware removal, encryption, and access controls.
• Prepare for and pass the CompTIA A+ certification exams.
• Qualify for entry-level IT support roles such as Help Desk Technician, IT Support Specialist, or Technical Support Analyst.
• Build a strong foundation to pursue advanced certifications like CompTIA Network+ or Security+.

Expectations: Complete weekly labs and quizzes, participate in troubleshooting scenarios, and pass proctored practice exams with an 80% or higher to ensure certification readiness.

This course gives you the practical skills, exam preparation, and confidence to succeed in IT and begin building a long-term technology career.